Frequently asked questions
What is the return policy?
You may return items within 30 business days.
can i track my order?
Yes, once your order has been shipped, you will receive an email with a tracking number.
Who covers the return sjipping costs?
Return shipping costs are responsibility of the customer.
Where does Monvera Atelier ship to?
We ship to the United Kingdom.
How long does it take to receive my refund?
You will receive your refund within 7 - 10 business days after we receive the returned item.